VOIP telephone systems are fast becoming the main communication channel for businesses. This preference is attributed to the fact that this system is more reliable.
You can get phone calls without having to worry about the location of the caller. In addition to that, you have a cost-effective communication system. However, this efficiency does not mean that there is no security threat associated with VOIP. In fact, every time you are conversing with your clients, there are various risks that you expose yourself to. Considering that these calls are used globally, it is important to focus on why VOIP security is required in the global market.
8 Security Measures You Need For VoIP:
Protection against phishing:
Phishing is a common method used by cyber criminals to get information from unsuspecting people. Usually, these criminals will pretend to be calling from an authoritative institution. For instance, they may tell you that they are calling you from your bank, and they would like to get information from you. If you are not careful enough, you may end up giving them personal information including bank details and passwords. This is when they pounce by using your information to steal your money or do worse damage. To be safe from this, always verify the source of the call before giving out any personal information.
Similar to email spam, this trend can leave you with loads of audio that you neither solicited nor need. People will be looking for your call number, and when they get it, they will spam you with all sorts of messages. Most of them hope that you will listen to them, and follow their courses. It can be blamed on unethical marketing techniques. Regardless of the audios that are sent your way, they can be destructive because they may make you miss out on important messages.
The hijacking of calls:
This is considered a more sophisticated version of phishing. People who are involved in call hijacking use sophisticated software and hardware. A good example is when you are making a call over a WIFI connection. These criminals will tap into your call, listen in, and get important information. They could end up recording your business plans, getting your travel information, knowing your bank information, and many other things. Such hijacking is a major security threat, and you have to find the best ways of handling it.
Spoofing of IDs:
In this case, someone will call your organization, but they will be using an ID that does not belong to them. Reasons behind this may be varied. For example, the person could just be avoiding to be known. However, in as much as this might be harmless, it also presents a major security threat. You will notice that people who do this may have malicious intentions. They may end up presenting you with misleading information, and you will have no way to track them once the damage is inflicted. Therefore, you should always be careful with caller IDs.
Tampering of calls:
This is more of an inconveniencing situation than a danger. Sometimes, an attacker may want to mess up with your communication system by tampering with your calls. They will inflict noises and other destructive effects in your calls. As a result, you will neither communicate nor know what the intentions were. Some of them could be your business competitors who just want to spoil your relations with your customers or just busybodies who derive happiness from the experiences that they put you through. By the time you fix the tampering, you will have lost a lot of opportunities.
Man in the Middle Attacks:
When making VOIP calls over unsecured connections, this kind of threat will always surface. What happens is that someone uses their servers to reroute your calls. They take them through various stages and by the time the call goes through, they will have injected the systems with malware. The malware can either be directed to your business or the caller. Some of them can be so serious that the entire system breaks down. Experts often advise organizations to check their connections for protection against this threat.
When analyzing the most recent malware attacks, computer scientists found out that there are those that are activated via VOIP calls. The malware may already be on your computer. The criminals will wait patiently as it lies dormant until they can gain access to your VOIP calls, and this is when they will activate them. The attack can be so serious that it will bring down the entire system. Companies have endured difficult times every year because of this. While some of them have had to incur huge loses, others have paid a lot of money to rebuild their systems and proof them against future attacks.
This is a problem that is largely associated with traditional calls but is fast becoming a major issue with VOIP. This occurs when someone uses various means to listen in o your conversations. While they may gain nothing in the end, they can also use the information for identity theft. If you have ever wondered how your company secrets leaked so easily, it could be because someone is eavesdropping on your VOIP communications. Fixing this should be an easy task because it happens at the point when you connect the calls. Just make sure nobody is listening in.
There are many other threats that your company is exposed to when using VOIP calls. However, this should stop worrying you because many security systems can guard you against this. Experts will install antimalware on your computers and go ahead to proof the entire communication system so that people cannot listen in. They can also encrypt all connections to avoid tampering and rerouting.
Choose Axzor for VOIP Security:
Another way to avoid this is by going for high-quality VOIP development services from a company that has high-quality stems and the latest software. The success of your online business depends on communication channels and therefore, you have to make sure that they are properly guarded against interference.
Contact us Here, If you are Looking same services for your Business or Home.